Terms of Use

Last Updated: January 13, 2026

Please read these Terms of Use ("Terms") carefully before using the Katie Helliwell website and services. These Terms constitute a legally binding agreement between you and Katie Helliwell ("we", "us", or "our").

By accessing or using our website, purchasing our courses, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. We reserve the right to modify these Terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years of age.

2. Services Description

Katie Helliwell provides online courses, memberships, programs, and spiritual guidance services including but not limited to:

• Spiritual Wealth course

• Spirit Skool program

• Talk To Me Spirit membership

• The Spiritual CEO container

• Other courses, programs, and spiritual guidance services

All services are provided digitally through online platforms. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Account Registration and Security

To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information

• Maintain and update your information to keep it accurate

• Maintain the security of your password and account

• Accept responsibility for all activities under your account

• Notify us immediately of any unauthorized access or security breach

You may not share your account credentials or allow others to access your account. Each account is for individual use only.

4. Payment and Pricing

Pricing

All prices are displayed in British Pounds (GBP) unless otherwise stated. Prices are subject to change at any time, but changes will not affect purchases already made.

Payment

Payment is required at the time of purchase. We accept payment through our authorized payment processors (including Stripe). By providing payment information, you represent and warrant that you have the legal right to use the payment method.

Payment Plans

Some services offer payment plans. By selecting a payment plan, you authorize us to charge your payment method according to the agreed schedule. Failure to make scheduled payments may result in suspension of access to services.

Taxes

You are responsible for any applicable taxes, including VAT where applicable. Prices displayed may not include taxes, which will be calculated at checkout based on your location.

5. Refund and Cancellation Policy

Digital Products and Courses

Due to the digital nature of our products, all sales are final once you have accessed the course content or materials. We do not offer refunds after you have accessed the content.

However, if you have not accessed any content, you may request a refund within 14 days of purchase by contacting us at hello@katiehelliwellpsychicmedium.com.

Memberships

Monthly memberships can be cancelled at any time. Cancellation will be effective at the end of the current billing period. No refunds are provided for partial months.

Live Programs and Events

For live programs and events, refund requests must be made at least 7 days before the start date. No refunds are available after the program has begun.

Exceptional Circumstances

We may consider refund requests on a case-by-case basis for exceptional circumstances such as serious illness or bereavement. Please contact us to discuss your situation.

6. Intellectual Property Rights

All content, materials, courses, videos, audio files, documents, graphics, logos, and other intellectual property provided through our services are owned by Katie Helliwell and are protected by copyright, trademark, and other intellectual property laws.

License to Use

When you purchase a course or service, we grant you a limited, non-exclusive, non-transferable license to access and use the materials for your personal, non-commercial use only.

Prohibited Uses

You may NOT:

• Copy, reproduce, distribute, or share course materials with others

• Record, screenshot, or otherwise capture content without permission

• Sell, rent, lease, or sublicense access to our services

• Modify, adapt, or create derivative works

• Remove or alter copyright notices or proprietary markings

• Use materials for commercial purposes without written permission

Violation of these terms may result in immediate termination of your access and legal action.

7. User Conduct

You agree to use our services in a lawful and respectful manner. You may NOT:

• Harass, abuse, or harm other users or Katie Helliwell

• Post or share inappropriate, offensive, or illegal content

• Impersonate others or misrepresent your affiliation

• Attempt to gain unauthorized access to our systems

• Interfere with or disrupt our services

• Use automated systems to access our services without permission

• Violate any applicable laws or regulations

8. Disclaimer of Warranties

IMPORTANT: Please read this section carefully.

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

• Services will be uninterrupted, secure, or error-free

• Results from using our services will meet your expectations

• Any errors will be corrected

• Content will be accurate, reliable, or current

Spiritual and Personal Development Services

Our services involve spiritual guidance, personal development, and energetic practices. Results vary by individual. We make no guarantees about specific outcomes, including but not limited to:

• Financial results or income generation

• Spiritual connection or psychic abilities

• Personal transformation or life changes

• Business growth or success

Your results depend on many factors including your commitment, implementation, and individual circumstances.

Not Professional Advice

Our services are for educational and spiritual development purposes only. They do not constitute medical, mental health, financial, legal, or professional advice. Always consult qualified professionals for specific advice related to your situation.

9. Limitation of Liability

To the fullest extent permitted by law, Katie Helliwell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities

• Loss of data or information

• Personal injury or emotional distress

• Any other indirect or consequential losses

Our total liability to you for any claim arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Katie Helliwell, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services

• Your violation of these Terms

• Your violation of any rights of others

• Any content you submit or share through our services

11. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including:

• Violation of these Terms

• Fraudulent or illegal activity

• Abusive or disruptive behavior

• Non-payment

Upon termination, your right to access our services will immediately cease. You remain liable for all amounts owed up to the termination date.

You may terminate your account at any time by contacting us at hello@katiehelliwellpsychicmedium.com.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating legal proceedings, you agree to first contact us to attempt to resolve the dispute informally.

13. Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.

14. Third-Party Links and Services

Our services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites. Your use of third-party services is at your own risk.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Katie Helliwell regarding your use of our services and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms, please contact us:

Email: hello@katiehelliwellpsychicmedium.com

We will respond to your inquiry within a reasonable timeframe.

18. Acknowledgment

By using our services, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. If you do not agree to these Terms, you must not use our services.

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